After-sales service is vital for any enterprise who aims to achieve long-term development,especially for wholesale manufacturers.
Defective products inevitably appear in any mass production, Vanplex purchased professional LED light testing equipment to build the modern quality control system. Experienced employees also make great efforts to our reliable quality.
All Vanplex LED wall pack lights are DLC, eETL, ETL, EMC,CE,RoHS listed.
Each light from Vanplex factory has passed the aging test and manual inspection about appearance.
If the customer receive the bad product, once it is verified that we should be responsible, Vanplex as the manufacturer will freely send the new products or try to fix the problem in other way according to customer's advises.
With patience and courage, every feedback is valued highly by Vanplex, we thanks our customers for the support and correction behind every feedback.
Vanplex firmly believes it is not only about the after-sale service, we are sticking to making better and more durable LED wall pack light.